Return Policy

Refund & Return Policy

Last Updated: June 2026

Thank you for shopping with K Charnae.

Due to the nature of our products, all sales are final.

Digital Products

All digital products, including but not limited to:

  • Private Raw Hair Vendor Guide

  • The Beauty CEO + Vendor Guide

  • Digital Downloads

  • Templates

  • Checklists

  • Workbooks

  • Business Resources

  • Educational Materials

are delivered electronically and cannot be returned.

Because customers receive immediate access to the digital content after purchase, we do not offer refunds, exchanges, or cancellations.

No Refund Policy

By purchasing any digital product from K Charnae, you acknowledge and agree that:

  • All sales are final.

  • No refunds will be issued once access has been granted.

  • No refunds will be issued due to a change of mind.

  • No refunds will be issued because a customer did not fully review the product description before purchasing.

  • No refunds will be issued due to business results, lack of implementation, or personal expectations.

Product Access Issues

If you experience any issues receiving or accessing your digital purchase, please contact us within 7 days of purchase.

We will gladly assist with:

  • Download issues

  • Access issues

  • Incorrect file delivery

  • Technical problems

Educational Disclaimer

Our digital products are intended for educational and informational purposes only.

We do not guarantee:

  • Business success

  • Specific income levels

  • Sales results

  • Profitability

Individual results vary based on effort, experience, market conditions, and implementation.

Contact Information

For questions regarding your order or access to your purchase, please contact:

📧 [email protected]

Thank you for supporting K Charnae and investing in your beauty business journey.